Privacy Policy
This Privacy Policy explains how Yachtic World (“Yachtic World,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, contact us, book or take part in our yacht trips and charters, or otherwise interact with us. By using our website or services, you agree to the practices described here.
1. Information we collect
We collect information you give us directly and information collected automatically when you use our website.
Information you provide
- Contact and identity details: name, email address, phone number, and mailing address.
- Booking and trip details: trip dates, passenger names, number of guests, dietary or accessibility needs, sailing experience, and similar information needed to organize your trip.
- Payment information: we use Stripe, a third-party payment processor, to handle payments. Yachtic World does not store full payment card numbers on our own systems.
- Communications: messages, emails, reviews, and other content you send us.
- Photos and video: images and video captured during trips (see Section 3).
Information collected automatically
- IP address, browser type, device information, and operating system.
- Pages viewed, links clicked, referring website, and dates/times of visits.
- Information collected through cookies and similar technologies (see Section 5).
2. How we use your information
- To process bookings, payments, and provide our yacht trips and charters.
- To communicate with you about your booking, respond to inquiries, and provide customer support.
- To send updates, promotions, and marketing where permitted (you can opt out at any time).
- To operate, maintain, improve, and secure our website and services.
- To promote Yachtic World, including using trip photos and video on our website and social media (see Section 3).
- To comply with legal obligations and enforce our terms.
3. Trip photos & social media
Photographs and videos are taken during Yachtic World trips. These pictures may be posted on Facebook and other social media platforms (such as Instagram, YouTube, and TikTok), as well as on our website and in promotional materials, to share the experience and promote Yachtic World.
By taking part in a Yachtic World trip, you acknowledge that you and your party may appear in such photos and videos and that these may be shared publicly as described above.
If you prefer not to have your image posted, or if you would like a specific photo or video of you removed after it has been posted, let us know and we will accommodate your request. To opt out or request removal, contact us at [email protected]. Please tell the crew at the start of your trip if you do not wish to be photographed, and we will do our best to honor that on the day.
4. How we share information
We do not sell your personal information. We share it only as follows:
- Service providers: payment processors, booking and scheduling tools, email and marketing platforms, hosting providers, and analytics providers who process data on our behalf.
- Legal and safety: when required by law, to respond to legal process, or to protect the rights, safety, and property of Yachtic World, our guests, or others.
- Business transfers: in connection with a merger, acquisition, or sale of assets.
- Social media: trip photos and video as described in Section 3.
5. Cookies & tracking
Our website uses cookies and similar technologies to operate the site, remember your preferences, analyze traffic, and support marketing. You can control cookies through your browser settings; disabling some cookies may affect how the site works.
We use the following third-party tools that may set cookies or collect usage data:
- Google Analytics — to understand how visitors use our website. See Google’s Privacy Policy.
- Meta Pixel (Facebook) — to measure and improve our advertising and to show relevant ads on Facebook, Instagram, and other Meta platforms. See Meta’s Privacy Policy.
6. Data retention
We keep personal information for as long as needed to provide our services, comply with legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your choices & rights
- Marketing: you can opt out of marketing emails at any time using the unsubscribe link or by contacting us.
- Access and correction: you may request a copy of the personal information we hold about you or ask us to correct it.
- Deletion: you may ask us to delete your personal information, subject to legal exceptions.
- Photos: you may opt out of, or request removal of, your image as described in Section 3.
California residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right not to be discriminated against for exercising your rights. We do not sell or share your personal information as those terms are defined under California law. To make a request, contact us using the details below.
9. Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent changes. Material changes will be posted on this page, and your continued use of our services after changes take effect constitutes acceptance.
11. Contact us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
- Yachtic World
- Email: [email protected]
- Phone: +1 571 206 4821
- Mailing address: 4393 Kevin Walker Dr # 1162, Dumfries, VA 22025, United States